INTRODUCTION

Welcome to Planner 5D, a platform that allows users to create detailed home plans, interior, and exterior designs using our online tool and mobile applications (collectively, the “Services”).

The term “Planner 5D”, “we”, “our”, or “us” refers to UAB Planner5D, a legal entity incorporated and acting under the laws of Lithuania, with its office located at A. Goštauto St. 12A, Vilnius, Lithuania, 01108, including its subsidiaries and affiliates.

The term “you”, “your”, or “yours” refers to a visitor to one of our websites (www.planner5d.com, www.planner5d.pro), a user of our Services, or a customer of a user.

These Terms of Service (“Terms”) govern your access to and use of our websites, Services, and any related content, features, or applications. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you must not access or use our Services.

Please read these Terms carefully before using our Services. These Terms include our Privacy Policy, Cookies Policy, and, where applicable, our Data Processing Addendum.

1. ELIGIBILITY

To use our Services, you must:

  • Be at least 16 years old or the age of majority in your jurisdiction, or, if you are a minor, have the consent of a parent or legal guardian who accepts responsibility for your use of the Services;
  • Provide accurate and complete information when creating an account;
  • Comply with these Terms and all applicable laws and regulations.

If you are using our Services on behalf of an organization (e.g., a business or educational institution), you represent that you have the authority to bind that organization to these Terms.

2. ACCOUNT REGISTRATION

To access certain features of our Services, you must create an account. You agree to:

  • Provide true, accurate, current, and complete information during registration;
  • Maintain and promptly update your account information to keep it accurate;
  • Keep your login credentials confidential and not share them with others;
  • Notify us immediately of any unauthorized use of your account at [email protected].

You are responsible for all activities that occur under your account. We reserve the right to suspend or terminate your account if we suspect any unauthorized or improper use.

3. USE OF SERVICES

Planner 5D grants you a non-exclusive, non-transferable, revocable license to use our Services for personal or professional use, subject to these Terms. You agree to use the Services in accordance with all applicable laws and these Terms.

You may not:

  • Use the Services for any illegal or unauthorized purpose;
  • Modify, adapt, or hack the Services or attempt to gain unauthorized access to our systems;
  • Upload or share content that is unlawful, harmful, defamatory, obscene, or otherwise objectionable;
  • Use the Services to transmit viruses, malware, or any other harmful code;
  • Attempt to reverse-engineer, decompile, or disassemble any part of the Services;
  • Interfere with or disrupt the integrity or performance of the Services.

4. USER CONTRIBUTIONS

Our Services allow you to create, upload, and share content such as floor plans, designs, and comments (“User Contributions”). You retain ownership of your User Contributions, but by uploading or sharing them, you grant Planner 5D a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, modify, and display your User Contributions in connection with operating and improving our Services, including for promotional purposes.

You represent and warrant that:

  • You own or have the necessary rights to your User Contributions;
  • Your User Contributions do not infringe the intellectual property rights, privacy rights, or other rights of any third party;
  • Your User Contributions comply with these Terms and all applicable laws.

User Contributions shared publicly (e.g., through public profiles, design contests, or shared links) may be viewed, collected, or used by others. You are solely responsible for the content you share and any consequences arising from it.

5. INTELLECTUAL PROPERTY

All content, features, and functionality of the Services, including but not limited to software, designs, text, graphics, and logos (excluding User Contributions), are owned by Planner 5D or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of any part of the Services without our prior written consent, except as expressly permitted by these Terms.

6. PAYMENTS AND SUBSCRIPTIONS

Some features of our Services may require payment or a subscription. By purchasing a subscription or making a payment, you agree to:

  • Provide accurate payment information;
  • Pay all applicable fees as described on our websites;
  • Authorize us or our third-party payment processors to charge your chosen payment method.

Subscriptions may automatically renew unless canceled before the renewal date. You may cancel your subscription at any time through your account settings or by contacting us at [email protected]. Refunds are subject to our refund policy, available on our websites.

7. TERMINATION

We reserve the right to suspend or terminate your access to the Services at our sole discretion, with or without notice, for any reason, including but not limited to:

  • Violation of these Terms;
  • Engaging in fraudulent, illegal, or harmful activities;
  • Non-payment of fees owed.

You may terminate your account at any time by following the instructions in your account settings or contacting us at [email protected]. Upon termination, your right to use the Services will cease, and we may delete your account and User Contributions, subject to our Privacy Policy.

8. DISCLAIMER OF WARRANTIES

The Services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that the Services will be uninterrupted, error-free, or secure, or that any defects will be corrected. You use the Services at your own risk.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Planner 5D, its affiliates, and their respective officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of the Services.

Our total liability to you for any claim arising from these Terms or your use of the Services will not exceed the amount you paid us for the Services in the twelve (12) months preceding the claim.

10. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Planner 5D, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, or expenses (including reasonable attorneys’ fees) arising from:

  • Your use of the Services;
  • Your User Contributions;
  • Your violation of these Terms;
  • Your violation of any third-party rights, including intellectual property or privacy rights.

11. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms are governed by the laws of Lithuania, without regard to its conflict of law principles.

Any disputes arising out of or relating to these Terms or the Services will be resolved through negotiation. If negotiation fails, disputes will be submitted to the competent courts of Vilnius, Lithuania, unless otherwise required by applicable law.

12. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes in our Services or legal requirements. We will notify you of any material changes by posting the updated Terms on our websites or through other communication methods, such as email. Your continued use of the Services after such changes constitutes your acceptance of the revised Terms.

13. MISCELLANEOUS

  • Entire Agreement: These Terms, together with our Privacy Policy, Cookies Policy, and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Planner 5D regarding the Services.
  • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
  • Waiver: Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.
  • Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer these Terms in connection with a merger, acquisition, or sale of assets.

14. CONTACT US

If you have any questions, concerns, or suggestions regarding these Terms, please contact us at: